Explore a range of transportation options for your spa getaway
City Centre
Gatlinburg
4.2
mi
Airports
McGhee Tyson (TYS)
50.8
mi
Asheville Regional (AVL)
80.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Nice Hot Tub!
“The hot tub was a great addition to our stay, providing a relaxing and enjoyable experience after a long day of activities.” view full review
Easy Access!
“The easy entry to the cabin made our stay comfortable, giving my husband hassle-free access during our visit.” view full review
Cozy Game Space
“The game table in the living area was perfect for family gatherings and kept everyone entertained throughout our stay.” view full review
Fully Equipped Kitchen
“The full kitchen was a highlight, allowing us to cook meals together and enjoy family dinners without the need to eat out.” view full review
General
Free Wi-Fi
Parking
Pets allowed
Guest Parking
Kitchen
Cookware/ Kitchen utensils
Spa & Leisure
Swimming pool
Room features
Free Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Dining table
Self-catering
Kitchen
Cookware/ Kitchen utensils
Media
Television
Show more
Location
1625 Hidden Hills Road,
Gatlinburg,
Tennessee,
United States,
Tennessee
Map view
1625 Hidden Hills Road,
Gatlinburg,
Tennessee,
United States,
Tennessee
City landmarks
Park
Mills Park
2100 ft
242 Buckhorn Rd
Smoky Mountain Time
4100 ft
Store
Great Smoky Arts and Crafts Community
1.8
mi
701 Glades Rd
Concrete Statuary Designs
1.1
mi
Gallery
Cliff Dwellers Gallery
1.1
mi
Gallery
Jim Gray Gallery
1.2
mi
Gallery
Alewine Pottery
1.7
mi
Gallery
Paul Murray Gallery
1.3
mi
600 Glades Rd Ste 6
Love Life Live Life
1.2
mi
Shopping Area
Covered Bridge in the Glades
1.1
mi
849 Glades Rd Suite 2A1
More Than A Candle
1.1
mi
Gallery
A Jan Peitso Art
1.5
mi
Church
Chapel In The Glen
1.5
mi
Gallery
Hippensteal Vern Gallery
1.1
mi
Glades Village
1.1
mi
684 Glades Rd
Ownby's Woodcrafts
1.1
mi
680 Glades Rd Unit #9
Peace by Piece Stained Glass
1.1
mi
Bridge
Emerts Cove Covered Bridge
1.6
mi
3726 E Parkway
Heartwood Galleries
1.6
mi
Gallery
Bearfoot Art Gallery
1.6
mi
Church
Gatlinburg's Little Log Wedding Chapel
1.2
mi
Gallery
William Britten Gallery
1.3
mi
1402 E Parkway Suite 10
Fowler's Clay Works
1.8
mi
Church
Hills Creek Church
1.4
mi
Rafting in the Smokies
1.5
mi
North Gatlinburg Park
1.5
mi
Store
Santas Claus-et
1.9
mi
Chapel at Honeymoon Hills
1.8
mi
Sevier County Heritage Museum
1.9
mi
Zion Grove Missionary Baptist Church
2.0
mi
Nearby
Park
Mills Park
2100 ft
Restaurants
Delauder's BBQ
800 ft
1875 E Parkway
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Cozy atmosphere
Working jacuzzi tub
Outdated facilities
Poor maintenance
8.2/10
Great
Rooms
5.0
Location
7.6
Service
5.0
Dining
5.0
Guest reviews
8.2/10
based on 5 reviews
3/5
based on 130 reviews
8.2
8.2/10 based on 42 reviews
#53 of 73 hotels in Gatlinburg based on Tripadvisor
Frances
United Kingdom,
November
2024
5.8/10
We had a somewhat mixed experience at the cabin. The cleanliness left a lot to be desired, particularly with the presence of bugs, and some amenities weren't up to par, like the missing pool table balls. On the upside, we appreciated the cabin's rustic charm and the spacious layout which allowed for quality family time. Overall, it was fun to be together, but I wouldn't recommend it without some serious cleaning upgrades.
Rooms
5.0
The cabin offered a spacious layout but was plagued with cleanliness issues, particularly with bugs, which made our stay uncomfortable.
Service
5.0
The service was lacking as they did not respond adequately to our concerns about bugs. We felt that the staff could have been more proactive.
Location
8.0
The cabin was conveniently located close to attractions, making it easy to explore Gatlinburg.
Dining
Facilities
6.0
Some facilities were outdated and needed improvements, particularly the incomplete entertainment options like the bumper pool table.
Harper
United Kingdom,
November
2024
5.0/10
My stay at the cabin was a mixed experience. On the one hand, we enjoyed the uniqueness of the cabin setting, which brought a cozy atmosphere for our family getaway. However, we were plagued by cleanliness issues and a lack of timely maintenance, which overshadowed our overall enjoyment. The location was convenient for accessing Gatlinburg, but the amenities left much to be desired.
Rooms
5.0
The cabin was spacious and suitable for family gatherings, but it fell short in cleanliness and maintenance. We found issues like mold on the coffee maker and problems with the hot tub, which made our stay less comfortable.
Service
5.0
Service was lacking; despite reaching out for assistance with several issues, we received little to no help during our stay. The responsiveness from the staff was disappointing.
Location
8.0
The cabin's location was quite convenient, making it easy to access attractions in Gatlinburg, which was a plus.
Dining
Facilities
5.0
Facilities were outdated and not well-maintained. While there were some nice amenities like a hot tub, they didn’t meet our expectations due to persistent issues.
David
United Kingdom,
October
2024
5.8/10
The cabin experience was unique with a cozy setup, perfect for family gatherings. However, the cleanliness was a major concern, and the amenities were lacking, as some essentials were missing. Despite the issues, we had a good time being together as a family.
Rooms
5.0
The room layout was somewhat strange, making it hard to navigate. The old TV and uncomfortable mattress were disappointing.
Service
5.0
The service was helpful but limited; several issues went unresolved due to management not being available.
Location
8.0
The cabin's location was convenient, as it was close to attractions and had easy access to downtown.
Dining
Facilities
6.0
The facilities included a pool table, but it was frustrating that the balls were missing. Overall, some updates are needed.
Philip
United Kingdom,
October
2024
5.0/10
Our stay was somewhat mixed. The location offered easy access to activities, and we appreciated the cozy feel of the cabin. However, the accommodation itself was outdated and had several maintenance issues that detracted from our overall experience. Additionally, the service we received left much to be desired with no timely solutions to our problems.
Rooms
5.0
The cabin was outdated and in need of repairs. We faced issues like a leaking shower, low-quality kitchen supplies, and bugs in the jacuzzi upon arrival. Although the layout had its quirks, it was somewhat comfortable for our needs, but certainly not worth the high price we paid.
Service
5.0
The service was lacking; we encountered several problems with the cabin and felt that the staff could have been more proactive in resolving our issues. We often found ourselves waiting without any communication or follow-up.
Location
6.0
The cabin was conveniently located near attractions but lacked the expected seclusion for a cabin stay, as they were quite close together like a neighborhood.
Dining
Facilities
5.0
While the cabin had some nice features, like a working jacuzzi tub, the overall facilities felt neglected and misrepresented in the photos. The inclusion of basic amenities was minimal, which was disappointing given the cost.
Cozy atmosphere
Outdated facilities
Craig
United Kingdom,
September
2024
5.0/10
Staying at Mountain Shadows Resort was quite the mixed bag! While the cozy cabin atmosphere was enjoyable, we faced numerous cleanliness issues that really put a damper on our experience. I would recommend being cautious and ensure everything is up to your standards before settling in, especially if you're arriving late. It’s definitely not the luxurious retreat we had hoped for, but it is situated close to local attractions.
Rooms
5.0
Unfortunately, the cabin we stayed in was far from clean upon arrival, with noticeable odors and a general lack of care in upkeep.
Service
5.0
The customer service left a lot to be desired, especially with a lack of support when we reported the cleanliness issues, and the staff's responses felt dismissive.
Location
8.0
The resort is conveniently located near downtown Gatlinburg, making it easy to explore local attractions.
Dining
Facilities
5.0
Facilities seemed outdated and not well maintained, as we encountered issues like a broken hot tub and trash disposal problems.
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