1625 Hidden Hills Road,
Gatlinburg,
Tennessee,
United States,
Tennessee
-
Near Dollywood Amusement Park
Great
8.2
/10
2.9
/5
Loved by guests
Beautiful area
Main strip
Hot tub
Pool table
Front porch
Rocking chairs
Mountain Shadows Resort delivers comfortable cabin accommodations with access to a swimming pool, pavilion, and clubhouse in Gatlinburg. This 4-star Gatlinburg hotel features both pet-friendly and family-friendly options.
Rooms & Amenities
Cabins at Mountain Shadows Resort provide a range of amenities including hot tubs, grills, and Jacuzzis. Accommodations in studio, one, two, and three-bedroom options cater to couples, families, and small groups. Many cabins offer mountain views and a gas fireplace for added comfort.
Dining & Nearby Options
Several dining options are available near Mountain Shadows Resort, with over 100 restaurants in Gatlinburg, featuring cuisines from Southern-style to fine dining. Guests may also enjoy a barbecue within their cabin or gather at the outdoor pavilion.
Leisure & Activities
The resort offers recreational activities including a seasonal outdoor swimming pool and playground. Guests can enjoy easy access to the Great Smoky Mountains National Park for hiking, scenic drives, and wildlife observation. Nearby attractions such as Ober Gatlinburg and Dollywood provide additional entertainment options.
Services & Transportation
Mountain Shadows Resort provides services like cabin concierge and professional massages in-cabin. It is situated just 3 miles from downtown Gatlinburg and offers easy access to local transportation options, including the Mills Park Road bus stop within a short walk.
Must-do experiences
Hike the Alum Cave Trail for stunning views of Mt. LeConte.
Savor local BBQ at Smoky Mountain BBQ for a true taste of Tennessee.
Visit the Ole Smoky Moonshine Distillery for a fun tasting tour.
Stroll through the Great Smoky Arts & Crafts Community for unique crafts.
Explore the Titanic Museum for an unforgettable historical experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Cabin
2 persons
56 m²
1 King-size bed
Mountain view
Shower
Heating
room details
Two Bedroom Log Cabin
6 persons
93 m²
1 King-size bed
Mountain view
Shower
Heating
room details
One Bedroom Log Cabin
4 persons
93 m²
1 King-size bed
Mountain view
Shower
Heating
room details
Five Bedroom Log Cabin
12 persons
279 m²
1 King-size bed
Mountain view
Shower
Heating
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Free Wi-Fi
Parking
Pets allowed
Guest Parking
Kitchen
Cookware/ Kitchen utensils
Spa & Leisure
Swimming pool
Room features
Free Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Dining table
Self-catering
Kitchen
Cookware/ Kitchen utensils
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Location
1625 Hidden Hills Road,
Gatlinburg,
Tennessee,
United States,
Tennessee
Map view
1625 Hidden Hills Road,
Gatlinburg,
Tennessee,
United States,
Tennessee
City landmarks
Park
Mills Park
640 m
Landmark
Smoky Mountain Time
1.2
km
Store
Great Smoky Arts and Crafts Community
2.9
km
Landmark
Concrete Statuary Designs
1.8
km
Gallery
Cliff Dwellers Gallery
1.8
km
Gallery
Jim Gray Gallery
1.9
km
Gallery
Alewine Pottery
2.7
km
Gallery
Paul Murray Gallery
2.1
km
Landmark
Love Life Live Life
2.0
km
Shopping Area
Covered Bridge in the Glades
1.7
km
Landmark
More Than A Candle
1.8
km
Gallery
A Jan Peitso Art
2.5
km
Church
Chapel In The Glen
2.4
km
Gallery
Hippensteal Vern Gallery
1.7
km
Landmark
Glades Village
1.8
km
Landmark
Ownby's Woodcrafts
1.8
km
Landmark
Peace by Piece Stained Glass
1.8
km
Bridge
Emerts Cove Covered Bridge
2.6
km
Landmark
Heartwood Galleries
2.6
km
Gallery
Bearfoot Art Gallery
2.6
km
Church
Gatlinburg's Little Log Wedding Chapel
2.0
km
Gallery
William Britten Gallery
2.0
km
Landmark
Fowler's Clay Works
3.0
km
Church
Hills Creek Church
2.3
km
Landmark
Rafting in the Smokies
2.4
km
Landmark
North Gatlinburg Park
2.4
km
Store
Santas Claus-et
3.1
km
Landmark
Chapel at Honeymoon Hills
2.9
km
Landmark
Sevier County Heritage Museum
3.0
km
Landmark
Zion Grove Missionary Baptist Church
3.2
km
Nearby
Park
Mills Park
640 m
Restaurants
Delauder's BBQ
240 m
1875 E Parkway
Explore Gatlinburg
Local Delights
Top Attractions
Activities
Dining
Entertainment
Mills Park
8 minutes' walk
A beautiful community park featuring picnic areas, walking trails, and a playground, ideal for family outings.
Smoky Mountain Time
15 minutes' walk
A local shop offering unique Smoky Mountains souvenirs and art, perfect for finding memorable keepsakes.
Great Smoky Arts and Crafts Community
10-minute drive
A scenic area filled with artisan shops and galleries showcasing local crafts and artwork, ideal for leisurely browsing.
Delauder's BBQ
3 minutes' walk
A local favorite for mouthwatering BBQ flavors in a casual setting, perfect for a hearty meal after outdoor adventures.
Rafting in the Smokies
25 minutes' walk
Exciting white-water rafting experiences for thrill-seekers, complete with rentals and guided tours by experts.
Relaxation at a Local Spa
10-minute drive
Spa facilities offering soothing treatments and massages, a perfect way for unwinding after a day of exploration.
Delauder's BBQ
3 minutes' walk
BBQ restaurant known for its delicious smoked meats and friendly atmosphere, great for families and casual diners.
The Peddler Steakhouse
5-minute drive
A fine dining steakhouse offering a cozy setting and spectacular views, perfect for a romantic dinner.
The Mills Park Pavilion
8 minutes' walk
Features live music events and seasonal festivals, providing fun entertainment for families and adults alike.
Gatlinburg SkyLift Park
5-minute drive
Iconic chairlift rides with breathtaking views of the Smokies, perfect for couples and adventure lovers.
Getting around
City Centre
Gatlinburg11 min
·
6.8
km
Airports
McGhee Tyson Airport (TYS)123 min
·
81.7
km
Asheville Regional Airport (AVL)194 min
·
129.0
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
3/5
based on 130 reviews
8.2
8.2/10 based on 42 reviews
#53 of 73 hotels in Gatlinburg based on Tripadvisor
Frances
United Kingdom,
November
2024
6.4/10
We had a somewhat mixed experience at the cabin. The cleanliness left a lot to be desired, particularly with the presence of bugs, and some amenities weren't up to par, like the missing pool table balls. On the upside, we appreciated the cabin's rustic charm and the spacious layout which allowed for quality family time. Overall, it was fun to be together, but I wouldn't recommend it without some serious cleaning upgrades.
Rooms
5.0
The cabin offered a spacious layout but was plagued with cleanliness issues, particularly with bugs, which made our stay uncomfortable.
Service
5.0
The service was lacking as they did not respond adequately to our concerns about bugs. We felt that the staff could have been more proactive.
Location
8.0
The cabin was conveniently located close to attractions, making it easy to explore Gatlinburg.
Dining
Facilities
6.0
Some facilities were outdated and needed improvements, particularly the incomplete entertainment options like the bumper pool table.
Harper
United Kingdom,
November
2024
6.6/10
My stay at the cabin was a mixed experience. On the one hand, we enjoyed the uniqueness of the cabin setting, which brought a cozy atmosphere for our family getaway. However, we were plagued by cleanliness issues and a lack of timely maintenance, which overshadowed our overall enjoyment. The location was convenient for accessing Gatlinburg, but the amenities left much to be desired.
Rooms
5.0
The cabin was spacious and suitable for family gatherings, but it fell short in cleanliness and maintenance. We found issues like mold on the coffee maker and problems with the hot tub, which made our stay less comfortable.
Service
5.0
Service was lacking; despite reaching out for assistance with several issues, we received little to no help during our stay. The responsiveness from the staff was disappointing.
Location
8.0
The cabin's location was quite convenient, making it easy to access attractions in Gatlinburg, which was a plus.
Dining
Facilities
5.0
Facilities were outdated and not well-maintained. While there were some nice amenities like a hot tub, they didn't meet our expectations due to persistent issues.
David
United Kingdom,
October
2024
6.4/10
The cabin experience was unique with a cozy setup, perfect for family gatherings. However, the cleanliness was a major concern, and the amenities were lacking, as some essentials were missing. Despite the issues, we had a good time being together as a family.
Rooms
5.0
The room layout was somewhat strange, making it hard to navigate. The old TV and uncomfortable mattress were disappointing.
Service
5.0
The service was helpful but limited; several issues went unresolved due to management not being available.
Location
8.0
The cabin's location was convenient, as it was close to attractions and had easy access to downtown.
Dining
Facilities
6.0
The facilities included a pool table, but it was frustrating that the balls were missing. Overall, some updates are needed.
Philip
United Kingdom,
October
2024
5.6/10
Our stay was somewhat mixed. The location offered easy access to activities, and we appreciated the cozy feel of the cabin. However, the accommodation itself was outdated and had several maintenance issues that detracted from our overall experience. Additionally, the service we received left much to be desired with no timely solutions to our problems.
Rooms
5.0
The cabin was outdated and in need of repairs. We faced issues like a leaking shower, low-quality kitchen supplies, and bugs in the jacuzzi upon arrival. Although the layout had its quirks, it was somewhat comfortable for our needs, but certainly not worth the high price we paid.
Service
5.0
The service was lacking; we encountered several problems with the cabin and felt that the staff could have been more proactive in resolving our issues. We often found ourselves waiting without any communication or follow-up.
Location
6.0
The cabin was conveniently located near attractions but lacked the expected seclusion for a cabin stay, as they were quite close together like a neighborhood.
Dining
Facilities
5.0
While the cabin had some nice features, like a working jacuzzi tub, the overall facilities felt neglected and misrepresented in the photos. The inclusion of basic amenities was minimal, which was disappointing given the cost.
Cozy atmosphere
Outdated facilities
Craig
United Kingdom,
September
2024
8.0/10
Staying at Mountain Shadows Resort was quite the mixed bag! While the cozy cabin atmosphere was enjoyable, we faced numerous cleanliness issues that really put a damper on our experience. I would recommend being cautious and ensure everything is up to your standards before settling in, especially if you're arriving late. It's definitely not the luxurious retreat we had hoped for, but it is situated close to local attractions.
Rooms
5.0
Unfortunately, the cabin we stayed in was far from clean upon arrival, with noticeable odors and a general lack of care in upkeep.
Service
5.0
The customer service left a lot to be desired, especially with a lack of support when we reported the cleanliness issues, and the staff's responses felt dismissive.
Location
8.0
The resort is conveniently located near downtown Gatlinburg, making it easy to explore local attractions.
Dining
Facilities
5.0
Facilities seemed outdated and not well maintained, as we encountered issues like a broken hot tub and trash disposal problems.
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2010
Number of floors:
4
Number of rooms:
39
FAQs
About Mountain Shadows Resort
What is the check-in and check-out policy at Mountain Shadows Resort?
Check-in is at 15:00 and check-out is by 11:00.
What nearby attractions can guests visit from Mountain Shadows Resort?
Nearby attractions include Dollywood theme park (10 km), Ripley's Aquarium of the Smokies (8 km), and the Great Smoky Arts and Crafts Community (3 km).
Is parking available at Mountain Shadows Resort?
Yes, free on-site parking is available.
What room amenities are offered at Mountain Shadows Resort?
Rooms include a seating area, multi-channel TV, and coffee/tea making facilities.
Does Mountain Shadows Resort have a swimming pool?
Yes, the resort features a seasonal outdoor swimming pool.
Are pets allowed at Mountain Shadows Resort?
Yes, the resort has a pet-friendly policy.
What on-site dining options are available at Mountain Shadows Resort?
The hotel does not have an on-site restaurant, but guests can use the full kitchens available in the cabins.
What type of hotel is Mountain Shadows Resort?
The resort offers individual cabins that provide a secluded experience in a mountain setting.
What recreational facilities are available for guests at Mountain Shadows Resort?
The resort features a playground and provides access to outdoor activities.
How far is Mountain Shadows Resort from McGhee Tyson Airport?
The resort is 85 km from McGhee Tyson Airport.
What unique features are available at the cabins in Mountain Shadows Resort?
Cabins include hot tubs, grills, and fireplaces, with front and back decks for enjoying views.
What entertainment options are available for families at Mountain Shadows Resort?
The resort offers family-friendly cabin accommodations with amenities like game rooms.